TERMS & CONDITIONS for IIDFC Securities Limited. IIDFC Brokerage Services

(PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE SUBMITTING APPLICATION)

Use of IIDFC Service is subject to the following terms and conditions which set out the general rights and obligations of the User(s) and IIDFC Securities Limited in connection with the use of IIDFC Securities Limited Service. For the purpose of this document, “Digital Brokerage Services” or “IIDFC” refers to the internet brokerage services provided by IIDFC Securities Limited through internet or e-commerce banking such as Portfolio enquiry, fund withdraw request, fund deposit through e-commerce platform, online IPO etc. or other services as may be made available by IIDFC Securities Limited from time to time. “User”, “he/she” and/or “his/her” means IIDFC Securities Limited.’s account holder(s) registered to use IIDFC. “IIDFC” means IIDFC Securities Limited, a company duly incorporated under the Companies Act 1994 having its Head Office at 9/E Motijheel 9^th Floor, Suite: 1001-1003 Motijheel, Dhaka – 1000; and its branches or its assigns in respect of which the service will be available.

1. IIDFC user Login Access, Password and Security Procedure: 
   1. IIDFC will provide the User with unique User Identification Number (“User ID”) and a temporary Password in the first instance through email. The User(s) hereby authorizes and instructs IIDFC to email him/her the User ID and Password relating to his/her access/log-in to the IIDFC Services to the email address given in the application at his/her own risk and responsibility. IIDFC shall not be liable and responsible for hacking of your computer where the user will receive the User ID and Password and IIDFC shall not be responsible and Liable for share of User ID and Password. 
   2. The User shall log in to the IIDFC by using the User ID and Password. As a safety measure, the User shall immediately change Password upon his/her first login. User is requested to change his/her Password frequently thereafter to avoid any possible hacking, inherent risk or misuse/fraudulent use of his/her account. In case of hacking/sharing of User ID and Password IIDFC shall preserve the right to close the Service without prior consent from the User. However, IIDFC shall preserve the right to file a case against the User if it is observed by IIDFC that the User has/may any involvement with the incident.
   3. The User acknowledges that the Login ID (User ID) and the Password shall act as User's authorized signature. This signature authorizes and validates directions given just as an actual written signature does.
   4. The User is therefore responsible for maintaining the confidentially and secrecy of User ID and Password. User should not under any circumstances disclose his/her User ID and/or Password to anyone, including anyone claiming to represent the IIDFC or to someone giving assistance on a technical helpdesk in connection with the service. It is clearly understood that IIDFC’s employees do not need Password for any reason whatsoever. IIDFC shall not be held liable in any manner or in any form whatsoever in case of any unauthorized or fraudulent use of the User’s account through Services or for loss, misplacement or fraudulent use of the User ID and Password.
   5. If the User gives or shares his/her User ID, Account Password or OTP to anyone or fails to safeguard its secrecy, he/she does so at his/her own risk because anyone with User ID and Password will have access to his/her accounts. 
   6. User needs to call 16647 to reset password, lock or change any information of the account status.
   7. The User agrees and acknowledges that IIDFC shall in no way be held responsible or liable if the User incurs any loss as a result of information disclosure to any third party by the user him/herself regarding his Account(s) or carrying the instruction of the User pursuant to the access of the IIDFC and the User shall fully indemnify and hold harmless IIDFC in respect of the same.
   8. User hereby acknowledges and understands the inherent risk of using Internet and availing the Digital Brokerage Services and accordingly shall take all necessary precautions at his/her end to safeguard him/her from such risk. IIDFC shall not be held liable in any form whatsoever if the User suffers any loss or damages due to such inherent risk of internet and Services unless such loss or damage is caused due to willful negligence of the IIDFC.

 

2. Charges:
   1. IIDFC shall initially provide the IIDFC Services at free of cost. However, IIDFC reserves the right to change and recover from the User(s) service charges, as may be fixed by IIDFC from time to time. The User hereby authorizes IIDFC to recover such charges from his/her account(s).
   2. Charges are subjected to change from time to time at IIDFC’s discretion.

 

3. UNAUTHORIZED/ FRAUDULENT ACTIVITIES: 
   1. Upon obtaining User ID and Password, User is requested to check of his/her accounts with IIDFC. If any of User account is missing, IIDFC must be informed immediately.
   2. If User believes unauthorized transactions are being made with his/her account, he/she should change the Password immediately and notify IIDFC.

 

4. Anti-Money Laundering: 
   1. User should agree and confirm that he/she will not use this facility for money laundering, illegal, unlawful purpose.
   2. User shall fully comply with the laws related to the money laundering and shall not use the services for any anti-terrorism or anti-state activities.
   3. IIDFC reserves the right to request explanation from the User regarding any matter pertaining to money laundering and anti-terrorism law of the country. 

 

5. Governing Law:
   1. These Terms and/or the operations in the Accounts of the User shall be governed by the Laws of Bangladesh, in force.
   2. IIDFC may, in its absolute discretion, commence any legal action or proceedings arising out of breach or violation of any of the Terms for in any other court, tribunal or other appropriate forum irrespective of the place from where the User access the Services, and the User hereby consents to that jurisdiction.

 

6. Force Majeure: 
   1.  If for any reason beyond its control including but not limited to system error, network problem, strikes, labor disputes, accidents, governments requisition, restrictions or regulations on travel, hospital operation, political disturbances, acts of war, acts of God, which may hamper to provide regular and normal service and unable to perform its obligations under this agreement, that case IIDFC shall not be responsible anymore.

 

7. Changes of Terms: 
   1.  IIDFC shall have the absolute discretion to amend or supplement any of the Terms at any time and shall attempt to communicate such change(s) wherever feasible by any possible means. By using any new services as may be introduced by IIDFC, the User shall be deemed to have accepted the changed Terms.

 

8. Termination on Service:
   1.  The User may request for termination of the Service to IIDFC branches at any time by giving a written notice at his/her presence of at least 15 days prior. The termination shall take effect on the completion of the fifteenth day. However, the User shall always be held liable for all accrued obligation or instruction given before or on the effective date of termination. A nonresident customer can pay visit to any branch for termination of his/her Internet Banking while s/he is in Bangladesh or can send the completely filled up form with photocopy of first six pages of passport attested by nearest Bangladesh High Commission and send them via international postal service/courier to: Alternate Trading, , IIDFC Securities Limited, 9/E Motijheel 9^th Floor, Suite: 1001-1003 Motijheel, Dhaka – 1000 Bangladesh.

 

9. Breach of Terms & Condition:
   1.  User must compensate for any loss that occurs as a result of his/her breaching any term of these agreements.

PRECAUTIONARY NOTE CAUTIONARY NOTE CAUTIONARY NOTE:

In order to prevent unauthorized transaction through Digital Brokerage Service, Users are advised to strictly maintain the following:

1. The User ID and Password should not be written anywhere accessible to third party even if it his/her family members.
2. User should make sure that no one is physically watching the password(s) when he/she is Logging in.
3. It is important to remember to click 'Log out' after completing his/her session.
4. User should not leave his/her PC unattended while logged in to the system and the browser running with a valid User ID and Password cached as in such case anyone can gain access to the account.
5. User should not choose Save Password options for any Auto Form fillers at any Public PC or the PC which is not owned by him/her.
6. Avoid using services at any public network (e.g.: Cyber Café, Public WIFI), Otherwise IIDFC is not liable for any incident of System Hack, Intrusions, Account Hack or System infection of Malwares or Virus occur.

I/We hereby acknowledge that I/we have read and understand the terms and conditions for , and the risk involved in digital brokerage operation and further declare and affirm that by signing below, I/we apply for the IIDFC Securities Limited Services subject to the aforesaid terms and conditions.

If you need help with the log in process of or have technical questions, please call IIDFC Securities Limited Call Center: 16647.

Support can be reached via e-mail at alternate.trading@iidfc.com.